Walmart Case Study

Walmart revolutionizes its new store construction and remodel projects with Lumatrak’s Pulse project-based visibility system.

The world’s largest retail chain, Walmart, is micro-focused on managing the risks of missing a new store grand opening date, stagnated remodels, and delayed repairs due to material not being delivered On-Time and In-Full. Like most companies in their industry, they once operated in a vast upstream supply chain without the benefit of end-to-end delivery visibility to answer even basic questions, such as,

“Where’s my stuff?”

Managing in the dark – basing decisions upon outdated information and estimation – is unacceptable. While operating in the dark is common for many operations in the industry, the daily benefits derived from having real-time delivery visibility created significant savings in supplies, logistics, and productivity. LUMATRAK’s PULSE system is the essential mechanism to collect, consolidate, and share real-time delivery status to ensure On-Time Delivery.

Walmart Under Construction

The Process

PULSE senses potential and actual disruptions and facilitates productive responses by means of automated alerts and real-time reporting.

Phase I

The first order of business was to connect each and every upstream supplier to a cloud-based Information Hub, which also tied into Walmart’s internal purchase order and project management system. The resulting technology collaboration yielded real-time, global data and transaction information that went well beyond simple order status.

Phase II

The business collaboration foundation laid in Phase I allowed for, preemptive action, advanced execution and performance monitoring, supplier management, and analytics. PULSE provided the correct tools to execute just-in-time order fulfillment, to educate partners and associates for higher levels of performance and to add personal accountability throughout the supply chain. Put simply, LUMATRAK’s PULSE provided total transparency.

Phase III

The ultimate benefit of PULSE is not just a better-managed supply chain – it is a better-constructed one. PULSE provided higher levels of performance reporting, which drove a deeper understanding of how to contain and control costs, and protect profitability. These insights helped remodel and reshape the Goods-Not-For-Resale
(GNFR) supply chain for continuous improvement, enabling Walmart to be more agile in responding to changes in demand.

“Lumatrak literally changes our lives.”

-Walmart Director of Project Management

The Results

  • On-time delivery risks were minimized
  • Visibility and transparency throughout the GNFR supply chain
  • Increased efficiencies in process and execution
  • Effective Just-In-Time deliveries
  • Early warnings for exceptions and disruptions allowed for plans to be adjusted
  • Reduction in project hours
  • Associates could now focus on higher-value work